Humanising Customer Experiences
in the Digital World
Delight your customers with human-led experiences
We connect retailers’ online shoppers to expert store staff through live video, to deliver a more personal, engaging, instant communication. All done through our one-way video two-way audio service.
By connecting instore staff to website visitors, Go Instore enables rich, online, human-led retail experiences in the digital world that not only delight customers, but dramatically increase revenues for global businesses in retail, automotive and hospitality.
Dwayne
MADE, London UK
Immersive live video calls between your staff and your customers
Interactive live video broadcasting on your website, YouTube and Facebook including recording and replay features
Give your staff the ability to schedule live video calls with your customers
Route live video calls to the best store, region or time zones
Match product visits to the best adviser, add front desk capabilities and move calls across cameras and locations
Integrated into your customer analytics, full reporting and support given
Case studies
See how we work with our partners to increase sales and improve customer experience
Bridging the online / offline gap
Revolutionising shopping centres
Interactive live hotel tours
Using live video to sell property
Increased online conversion rate by 12x
“A dream come true”
Our people
Here’s our team of experts, passionate about immersive live video and ready to help you
