Bring digital experiences to life
Increase online conversion rates
Transform staff into ‘Live Advisors’ on your website, by using our one-way video and two-way audio technology, to create personalised ‘one to one’ customer engagement with your digital audiences.
Revolutionise your marketing
56% uplift in average order value (AOV)
Increase your reach across new and existing customers through our Live Broadcaster feature, which creates ‘one to many’ customer engagements across your website, Facebook and YouTube channels simultaneously.
Use the playback feature to create optimised video content on your website, and allow customers to ask live questions for increased engagement.
Transform your customer’s online journey
Work efficiently and help your customers
Use scheduled calls to arrange one to one live video calls at a time to suit both customers and your business. Saving you time and giving your customers the convenience they demand.
Intelligent call routing
The best location at the right time
Allocate live video calls to the optimal location, region or time zone and utilise resource across different locations, regions or countries through our intelligent call routing.
Optimise the customer journey
Match staff with customers and products
Push immersive live video calls to staff based on the product, category or page that the customer has been looking at, and match customers with the experts that they need.
Improve customer experience
Personalised and concierge services
Our easy to use call management feature has the flexibility to allow you to add front desk capabilities for concierge / personalised experience type services.
Insight & analytics
Actionable insight that delivers ROI
Reports, surveys and feedback
We work with you to provide all the insight and reports you need to continuously improve the customer journey.
Our solution also gives you the ability to add surveys post video call; to capture customer feedback and ratings.
We partner with you
The best relationships are partnerships
Ellie and her team work with you as partners to guide you through onboarding, training, and provide you with all the ongoing support, reporting and account management that you need.
See how we work with our partners to increase sales and improve customer experience