There has been a shift in consumer behaviour with almost half of all shoppers now choosing to shop online. Retailers have reacted to this change in shopping habits by using video powered retail for their customers.
To expand their digital offering, ScS have launched myScSLive powered by Go Instore! Their live 1:1 video service offers free consultations for customers from the comfort of their own homes! They can receive personalised advice from in-store experts on demand, or pre-book a two-way call via the Appointedd appointment booking system.
Go Instore will play an important role in offering an enhanced customer experience, and the Appointedd scheduling feature will be key to our strategy now that stores have reopened, and customers are returning,” Dan Bennett, ScS head of online sales.
Find out more – here’s our coverage!
Interiors Monthly – ScS offers virtual visits with myScSlive
PCR Magazine – ScS Partners with Go Instore
Retail Technology Innovation Hub – ScS taps Go Instore technology for myScSlive service
Retail Technology Innovation Hub Tech Round -Up – Retail technology deals and deployments at a glance