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8 Jun

Marks & Spencer Furniture Expert Dali tells all about using Go Instore!

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1. Age is just a number! 

At Go Instore we pride ourselves on making our service as easy as possible to use. So, no matter what age you are, or how technologically challenged you may be, you can use Go Instore and receive that all important in-store experience from the comfort of your home. 

2. It’s question time! 

No question is too difficult to ask or answer when you’re shopping via video retail! Questions that won’t work over a chat-bot like “Can you demonstrate how that works”, or “can you show me the texture of that fabric” are made easy when your in-store expert can show you over video call. 

3. Restoring that in-store x customer bond 

Customers and in store staff alike enjoy forming a relationship! Providing that personal shopping experience online when customers are in their own homes and can’t be seen means they’re relaxed and eager to shop with the confidence of their in-store expert.

4. Customers want more! 

As Dali says, customers want to see this everywhere! The demand is there – we know customers want that in-store experience from their own homes and with Go Instore you can. Providing an omni-channel experience is now vital for retailers.  

5. It’s exciting to be a part of! 

Dali loves using Go Instore! It’s exciting to connect with customers in a different way and ensure those browsing online receive the same level of personal service, as if they were shopping in store.  

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