Go Instore has partnered with Currys PC World to deliver ShopLive: a video-powered retail service that connects website customers with product matched experts using immersive HD live video.
The ShopLive service empowers Currys PC World colleagues with the ability to work safely from home during the COVID-19 crisis and assist online customers with expert advice, both from the comfort of their own homes.
“We are incredibly proud to be partnering with Currys PC World to provide happy and safe working environments for staff as well as facilitating the support their customers have come to expect from store visits, remotely. Retail is the livelihood of so many and it is not just an option to keep commerce going, but a necessity. Although physical retail has paused, online hasn’t and retail needs to adapt. Retail is not dying; it’s getting a new lease of life.”
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