About us

Humanising Customer Experiences
in the Digital World


We believe that online experiences should be as good as in-store, or better!

Our mission here at Go Instore is to ensure that every single day, we humanise an increasing number of customer experiences in the digital world. We do this through our multi award-winning customer engagement platform which pushes the boundaries of live, immersive video for commerce, enabling people to interact, learn and buy.

Our people

We’re all passionate about live video commerce and building long term relationships with our partners. That’s why we combine the best people with the best technology, both for our partners and as a team.

Based in Shoreditch the team enjoy sampling the wide range of food that the market has to offer, especially on ‘Fat Fridays’. We are known to go on the occasional run, spin or for the odd drink.

Growth of live video

By 2021, 82 per cent of the world’s internet traffic will be live video.  It is therefore essential that companies utilise live video technology now, while consumers’ behaviour and purchasing shift seismically towards live video commerce.

Rich human interactions

By connecting staff in physical locations to website customers using live video, Go Instore enables rich online human interactions, that have successfully increased revenues for global companies in retail, automotive and hospitality.

Our partners